Telemarketing - Korean Speaking-글로벌 호텔 기업 지원 업무

다국적 글로벌 BPO 기업

*프로젝트
Telemarketing - Korean Speaking-글로벌 호텔 기업 지원 업무


*포지션 설명
The Telemarketing Executive is responsible for inviting guests to invite attend a personal preview of our onsite sales gallery and offer a discounted holiday discovery package.

The Telemarketing Executive will represent client in a courteous, enthusiastic and diligent manner. All guests that are invited on a holiday package preview will be required to attend a 90-minute sales presentation on the benefits of shared ownership with Client's Vacation Club.
It will be the Telemarketing Executive’s responsibility to ensure that each guest clearly understands the offer and is qualified to attend the presentation.
Qualifications
PHYSICAL JOB REQUIREMENTS

Extended periods of sitting required.
Processing and analysis of paperwork and computer screens require visual observation.
Heavy use of telephone for verbal communications.
Some light lifting, and filing may be required.

JOB QUALIFICATIONS

Excellent customer service skills, including but not limited to, active listening, empathizing, problem solving, organized, detail oriented, follow through, and excellent verbal and written communication skills.
Previous telemarketing service experience preferred.
Ability to work as a team player, in a personable and positive manner.
Ability to work quickly and accurately in a high-volume environment. Able to perform well under deadlines and respond well to an environment of constant change.
Fluent in English and the required language.
Responsibilities

Contact potential guests by telephone to sell a discounted holiday package.
Make outbound dials at a rate of at least 20 dials per hour to contact potential guests and meet all efficiency guidelines set forth.
Follow a scripted presentation to ensure accurate communication to potential guests and to maximize the number of preview presentations booked.
Employ an empathetic, listening, problem solving approach to overcoming objections and persuade the guests to attend the preview presentation.
Support the customer’s decision to purchase and travel on the Holiday Discovery Package by sharing benefits and reinforcing the fun and rewarding aspects of the package.
Ensure all guests meet the qualifications and details of participation of each offer as set forth by client and ensure timely and accurate documentation of such.
Effectively manage Company assigned leads for maximum conversion to preview presentations.
Perform clerical or other reasonable duties requested by the Telemarketing Team Leader.

*지원 자격

호텔 관련 종사자( Sales 관련 부서 또는 고객센터 관련 경력자 선호)

영어 중급 이상 가능자( 업무상 영어 스피킹 및 라이팅 스킬 필요)

학력: 2년 전문대졸 또는 4년제 졸업자(2년제 졸업의 경우 최소 근무 경력 7년 필요)




*근무 시작일
10월 초 입사


*근무 시간
Working hours: 수요일 부터 일요일 근무 Normal Working hours
복리 후생
Commission : 5000 THB to 100,000 THB+ 13th Month Bonus
1 Month Apartment Deposit
Overtime Provided
Health Insurance & Accident Insurance (OPD
2,500/Visit)
Dental Insurance 3,000 THB / year
Public Holidays 24 Days
Annual Leave 12 Days
Birthday Leave 1 Day

    
*급여 조건
태국 바트 최대 80000 바트

__________
채용건 지원 방법 및 일정
제출 서류
자유 형식의 영문 이력서 (자기 소개서 제외)
※여권/ 주민 등록 번호 정보는 일절 서류 내에 제외 바랍니다.


서류 마감일
구인 완료 시 까지


지원 방법
E-Mail 지원 (to-careers@selpeo.com)


관련 문의
이메일: to-careers@selpeo.com
카카오톡: https://pf.kakao.com/_qnuFC/chat



모든 인터뷰는 전화 혹은 영상으로 진행이 됩니다.
1차 서류전형 - 영문 이력서 제출 후 서류 리뷰 진행
2차 면접전형 - 한국어 온라인 어세스먼트
3차 면접전형 - Hiring Manager 전화 혹은 영상 면접